By Arun Menon
This report delivers a detailed financial and operational snapshot of 140 telecommunications network operators (telcos) worldwide, tracking performance from 1Q11 through 4Q24. It captures revenue, labor, capex, opex, and profitability data with a focus on the most recent quarter and full-year 2024 results.
Key findings:
- Revenue rose 1.7% YoY in 4Q24 to $454.7 billion (B), but full-year topline was flat at $1.78 trillion (T). Airtel (9.1%), STC (Saudi Telecom) (4.9%), and America Movil (4.0%) led growth in 2024, while Vodafone (-11.1%) and Orange (-6.1%) declined sharply.
- Capex dropped 6.2% YoY to $295.4B for full-year 2024, the lowest level since at least 2011, dipping below even the COVID-hit 2020 levels ($296.8B). Reliance Jio (-33.2%), KDDI (-19.9%), America Movil (-19.0%) posted the largest cuts in 2024, while BSNL and Telstra ramped up spending.
- Labor costs fell 2.6% YoY to $258.3B in 2024, with telco headcount shrinking to 4.41 million. Labor represented 21.9% of opex (excluding D&A) for the full-year 2024.
- Profitability margins inched higher in 2024 from a year ago, with EBIT at 15.3% and EBITDA at 33.7%, suggesting stable operational efficiency despite cost pressures.
- Regionally, the Americas remained the top contributor in 2024 to both revenue (37.7% global share) and capex (36.1% global share), while Europe recorded the highest capital intensity at 18.6%.
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Important note: We have made some significant enhancements to our telco market review report in 1Q24. The changes are designed to provide a more insightful and user-friendly experience:
o ‘Market Snapshot’ Tab: This tab now features an interactive dashboard view of the telco market, allowing users to interact with and analyze market data more effectively. Additionally, users can export the dashboard to PDF for convenient sharing and reference.
o Two distinct sections have been created from the previous ‘Company Deepdive & Benchmarking’ section for greater clarity and functionality:
1.‘Company Drilldown’: Provides a comprehensive analysis of a selected company from the full set of 140 telcos. It covers various metrics including revenue, capex, employee counts, costs, profitability, cash and debt levels, and key ratios.
2.‘Company Benchmarking’: Focuses on a sample of 79 telcos, representing approximately 82% of the global market. This section allows users to select and compare up to 5 telcos across multiple metrics such as labor costs, opex, EBIT, as well as revenues, capex, and employee counts. The sample includes operators from all regions and of varying sizes.
Both new sections also feature the capability to export graphics to PDF, enhancing the flexibility and utility of the data presented.
- Table Of Contents
- Figure & Charts
- Coverage
- Visuals
Table Of Contents
- Report Highlights
- Summary
- Market snapshot
- Analysis
- Key stats through 4Q24
- Labor stats
- Operator rankings
- Company drilldown
- Company benchmarking
- Country breakouts
- Country breakouts by company
- Regional breakouts
- Raw Data
- Subs & traffic
- Exchange rates
- Methodology & Scope
- About
Figure & Charts
- TNO market size & growth by: Revenues, Capex, Employees – 1Q19-4Q24
- Regional trends by: Revenues, Capex – 1Q19-4Q24
- Opex & Cost trends
- Labor cost trends: 1Q20-4Q24
- Profitability margin trends: 1Q20-4Q24
- Spending (opex, labor costs, capex): annual and quarterly trend
- Key ratios: annual and quarterly trend
- Workforce & productivity trends: 1Q14-4Q24
- Operator rankings by revenue and capex: latest single-quarter and annualized periods
- Top 20 TNOs by capital intensity: latest single-quarter and annualized periods
- Top 20 TNOs by employee base: latest single-quarter
- TNOs: YoY growth in single quarter revenues
- TNOs: Annualized capital intensity, 1Q16-4Q24
- TNOs: Revenue and RPE, annualized 1Q16-4Q24
- TNOs: Capex and capital intensity (annualized), 1Q16-4Q24
- TNOs: Total headcount trends, 1Q16-4Q24
- TNOs: Revenue and RPE trends, 2011-24
- TNOs: Capex and capital intensity, 2011-24 ($ Mn)
- TNOs: Capex and capital intensity, 1Q16-4Q24 ($ Mn)
- TNOs: Revenue and RPE trends, 1Q16-4Q24
- TNOs by total opex, 4Q24
- TNOs by labor costs, 4Q24
- TNOs: Software as % of total capex
- TNOs: Software & spectrum spend
- TNOs: Total M&A, spectrum and capex (excl. spectrum)
- TNOs by total debt: 2011-24
- TNOs by total net debt: 2011-24
- TNOs by long term debt: 2011-24
- TNOs by short term debt: 2011-24
- TNOs by total cash and short term investments ($M): 2011-24
Coverage
Operator coverage:
A1 Telekom Austria | Advanced Info Service (AIS) | Airtel | Altice Europe | Altice USA | America Movil | AT&T | Axiata | Axtel | Batelco |
BCE | Bezeq Israel | Bouygues Telecom | BSNL | BT | Cable ONE, Inc. | Cablevision | Cell C | Cellcom Israel | CenturyLink |
Cequel Communications | Charter Communications | China Broadcasting Network | China Mobile | China Telecom | China Unicom | Chunghwa Telecom | Cincinatti Bell | CK Hutchison | Clearwire |
Cogeco | Com Hem Holding AB | Comcast | Consolidated Communications | Cyfrowy Polsat | DEN Networks Limited | Deutsche Telekom | Digi Communications | DirecTV | Dish Network |
Dish TV India Limited | DNA Ltd. | Du | EE | Elisa | Entel | Etisalat | Fairpoint Communications | Far EasTone Telecommunications Co., Ltd. | Frontier Communications |
Globe Telecom | Grupo Clarin | Grupo Televisa | Hathway Cable & Datacom Limited | Idea Cellular Limited | Iliad SA | KDDI | KPN | KT | Leap Wireless |
LG Uplus | Liberty Global | M1 | Manitoba Telecom Services | Maroc Telecom | Maxis Berhad | Megafon | MetroPCS Communications | Millicom | Mobile Telesystems |
MTN Group | MTNL | NTT | Oi | Omantel | Ono | Ooredoo | Orange | PCCW | PLDT |
Proximus | Quebecor Telecommunications | Rakuten | Reliance Communications Limited | Reliance Jio | Rogers | Rostelecom | Safaricom Limited | Sasktel | Shaw |
Singtel | SITI Networks Limited | SK Telecom | Sky plc | SmarTone | SoftBank | Spark New Zealand Limited | Sprint | StarHub | STC (Saudi Telecom) |
SureWest Communications | Swisscom | Taiwan Mobile | Tata Communications | Tata Teleservices | TDC | TDS | Tele2 AB | Telecom Argentina | Telecom Egypt |
Telecom Italia | Telefonica | Telekom Malaysia Berhad | Telenor | Telia | Telkom Indonesia | Telkom SA | Telstra | Telus | Thaicom |
Time Warner | Time Warner Cable | TPG Telecom Limited | True Corp | Turk Telekom | Turkcell | Veon | Verizon | Virgin Media | Vivendi |
Vodafone | Vodafone Idea Limited | VodafoneZiggo | Wind Tre | Windstream | Zain | Zain KSA | Ziggo | ||
Masmovil Masorange |
Regional coverage:
Asia | Americas | Europe | MEA |